The Smart City Revenue Collection and Management Application Suite provides superiror secure functionality for

• Citizen account -  where citizens can manage their online account

  • view bills online​

  • view statelite image of properties and assets 

  • view gps coordinates of assets and properties 

  • view consolidated bills

  • view payment information

  • make arrangements for installment payments

  • verify collectors identity (with collector pictures)

  • verify and authenticate delivered paper bills

  • raise concerns, provide feedback and contact staff

  • Make electronic Payment (mobile money, Card payment and bank transfers)

  • view and use other services provided by public or private institutions

  • etc

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• Revenue collector functionality including

  • online view of bills to be delivered

  • online navigation to property to deliver bill including route mapping

  • digital and automated tracking of deliveries

  • functionality for viewing commissions earned on delivery

  • functionality to collect electronic payments 

  • functionality to collect manual payments 

  • embedded boda security functionality in case of emergency

  • automatic counting and recording of bills deleivered

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• Revenue management  functionality including

  • online view of bills being delivered including collection or distribution staff location

  • automatic recording of bills delivered including deviation of delivery point from expected delivery location

  • automatic assignment of bills to distribution agents

  • automated, real time view of all collections and payments

  • automatic real time view of all bills

  • ability to log calls from citizens and end users

  • ability to print bills

  • ability to send reminders and demand notices

  • SMS and email alerts and notification functionality

  • geospatial information on all properties and assets being billed

  • etc

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